Smartin-Up Your Professional Etiquette

Transform your relationships and experience the growth you’ve been looking for.

Learn the skills that will transform your relationships, success, and income.

  • Comportment, the secret to conveying charisma and confidence
  • Attitude, the little known key to controlling your emotions and actions
  • Protocol, the hidden rules and expectations in the world of business

Speaker, author, trainer, and coach of cultural professionalism.

Sindy Martin coaches executives in Fortune 500 companies and young professionals in universities, and has appeared as a featured guest on various radio and TV programs. She’s written articles for newspapers, business magazines, and online publications, all with the aim of helping people present their best selves.

Sindy has also written 2 books:

Smartin-Up Your…


  • Understand your proper image and protocol. Includes live practice in a safe environment!
  • Understand the proper way to enter a room.
  • Present a business card properly.
  • Learn the correct way shake someone’s hand and give a proper introduction.
  • Use proper F.O.R.M. and the 4 Rules when engaging in small talk.
  • Understand the difference between casual and business attire.
  • Duration: Program can be condensed to 1 Hour or expanded to a Half Day or a Full Day program.

Smartin-Up Your…

Professional Dining

  • Can be conducted in your office or at a restaurant.
  • Learn how to conduct a formal corporate dining meeting and demonstrate proper dining protocol.
  • Be able to plan and preside over an important business meal.
  • Know what is considered proper casual conversation, when to begin the business discussion and exchange business cards.
  • Understand the proper use of, and be able to identify, all 19 pieces of a formal place setting.
  • Know what foods are acceptable to eat with your fingers and the proper way to eat a dinner roll.
  • Become aware of common dining faux pas and learn essential dining tips.
  • Each participant will be given a comprehensive handout and a quiz to enhance the learning process.
  • Duration: Program can be condensed to 1 Hour or expanded to a Half Day or a Full Day program.

Smartin-Up Your…

Presentation Skills

  • Learn the best structure and content to present presentations that are engaging and informative.
  • Students receive a comprehensive handout and will practice what they learn.
  • Understand the structure of a presentation: opening, body and closing.
  • Become aware of and begin eliminating filler words such as ah, um, and, like, you know, and so.
  • Proper use of technology and props
  • Learn to walk the “stage” with purpose to engage the audience and add meaning to the content.
  • Practice eye contact, gestures and voice projection/inflection.
  • Duration: Program can be condensed to 1 Hour or expanded to a Half Day or a Full Day program.

Institute of Management Consultants Society for Human Resource Management Certified Business Professional American Society of Training and Development

Kim Williams

Professionalism and experience drive Sindy’s commitment to excellence. Sindy had proven her capabilities as a teacher, consultant and public speaker. She has repeatedly provided leadership and presentations throughout the community and I have had the pleasure of securing her services for two separate speaking events.

Ombeni Idassi

From my four years of working with Mrs. Sindy Martin, I can say there is no other person that has taught me proper speaking, interview, and dinner etiquette as she has. Her incredible expertise on the rules, methods, and nuances of the techniques were more than sufficient, but went above and beyond anyone could be taught.

Teddy Burriss

I’ve been reading Sindy’s Smartin-Up Your Professionalism tweets for a few years now and thoroughly enjoy them. Great ideas, tips and thoughts for anyone looking for that little extra edge of professionalism. Thanks Sindy for writing these and packaging them in a good read.

Wendy Gates Corbett

Sindy is a stellar speaker. Her message is spot on and the audiences I’ve seen her present to really resonate with her delivery. She is a true leader.

Contact Sindy

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